Trusted By

What is My MSP?

My MSP is the managed services brand within My Tech Group

We're proud

to have a 100% client satisfaction rate!

0

+

Years of Experience

0

+

Repeat Clients

0

+

Services & Products

0

%

Client Satisfaction

(5/5)

About Us

IT Managed Service Provider

My MSP offer a wide range of IT services to individuals and small to medium businesses.

We specialise in services such as Microsoft 365 and Google Workspace management, infrastructure monitoring, management and support and consultancy services.

Ad-hoc Services

We're here,whenever you need us

You can’t always predict when you will need help, so here at My MSP, we’re always on-hand to support you in any way that you need.

Our support offerings range from basic technicial issues through to profesional consultancy and infrastructure upgrades.

Remote
Support

£25

/hour

Consultancy
Sessions

£50

/hour

On-site
Support

£400

/day

Subscriptions

Peace of mind, withongoing support

For even more peace of mind, our subscription services allow us to automatically monitor and manage your devices and systems, ensuring that they are always up to date, secure and perform as optimally as possible!

Device Monitoring
& Management

From

£3

/month

System
Administration

From

£5

/month

Strategic
Partnership

From

£40

/month

Why Choose Us

The My MSP Difference

Our offering is unique amongst hosting and web service providers

Affordable

First and foremost, we strive to provide a low-cost offering to small and medium businesses, whilst still being high-quality.

Always happy to help

We know that it’s not always easy to decide on what you need, so our friendly sales team are always on hand to answer any questions.

Wider Services

By working with other My Tech Group brands, we can provide you with a complete wraparound service with a single point of contact.

Transparent

We are transparent in everything we do, from operations to pricing. See here for more information.

Testimonials

What do our customers think?

Don’t just take our word for it – our customers are more than happy to tell you about their experiences!

Working with My MSP has transformed the way we manage our IT. Whether it’s providing fast and reliable remote support for day-to-day issues or delivering larger infrastructure projects, they’ve consistently provided an excellent service and have become a trusted extension of our business.

My MSP took the time to understand how we operate and provided clear, practical advice on improving our systems, recommending the right hardware and software for our needs rather than simply offering a one-size-fits-all solution. They supported us with the procurement process from start to finish, ensuring everything was delivered, configured and ready to use with minimal disruption.

One of the biggest projects was migrating us from our legacy on-premise servers to a modern cloud-based infrastructure. My MSP handled the planning, data migration and implementation professionally, making what could have been a complex transition feel straightforward. They also fully delivered our move to Microsoft 365, including OneDrive and SharePoint, and continue to provide ongoing maintenance and support of this, enabling our team to collaborate more effectively and access files securely wherever they’re working.

Whenever we’ve needed support, the response has been prompt, friendly and knowledgeable. Problems are resolved quickly, communication is always clear, and we have complete confidence that our IT systems are in safe hands. Their proactive approach means potential issues are often identified and resolved before they have a chance to affect our business.

We now have a more secure, reliable and scalable IT environment that supports the way we work today and gives us confidence for the future. We wouldn’t hesitate to recommend their services to any business looking for a knowledgeable, dependable and professional IT partner.

Nicola Ready To Go Hire

My Tech Group is a leading provider of high-quality, low-cost IT and media services to individuals and small to medium businesses. My Tech Group is comprised of three 'brands' that make up our service offering - in addition to My MSP, these are My Web and My Media. Alongside these brands, My Tech Group also offer a number of standalone products.

Because My Media is part of the My Tech Group of services, not only can we provide you with top-quality Web Design, Branding, Social Marketing, Photography, Physical Media and Digital Media, we can also help you take that next step with your website or business.

We use a variety of tools to manage your device and systems, depending on what they are.

For example, if you use Windows devices, we will use either Microsoft Intune or Microsoft Group Policy, depending on the rest of your environment.

We always select the best tools for your specific requirements.

In addition to this, we use systems such as Action1 and 247connect for services like Patch Management and remote support.

If you would like a specific breakdown of the tools we would use for your environment, please get in touch to book a discovery call.

Proactive Monitoring is the continuous monitoring of your IT systems to identify and resolve potential issues before they impact your business.

Using advanced monitoring tools, we keep a close eye on the health and performance of your servers, workstations, networks and critical business systems. If something isn’t working as expected, such as a hardware fault, backup failure, performance issue or security concern, we’re alerted immediately so we can investigate and take action, often before you even notice a problem.

By detecting issues early, proactive monitoring helps minimise downtime, improve system reliability, enhance security and keep your business running smoothly. It’s a key part of our managed IT services, giving you greater peace of mind that your technology is being looked after around the clock.

Absolutely. We’re happy to chat through your needs and suggest the right services — no pressure, and no obligation.

FAQ's

Frequently Asked Questions

You’ve got questions; we’ve got answers!

If you have any additional questions, please don’t hesitate to contact us!